Shipping policy


🚚 Shipping Policy

Last updated: April 11th, 2026

Thank you for shopping with Cloudsmith Art Studio. All of our products are made-to-order, which means each item is produced specifically for you, after your order is placed.

⏱ Processing Time

Orders are typically processed within 2–5 business days.

Please note:

  • Processing time is separate from shipping time

  • Orders are not processed on weekends or holidays

  • During high-volume periods, processing times may be slightly longer

🌍 Shipping Times

Estimated shipping times vary depending on your location:

  • United States: 5-10 Business Days

  • International: 10-30 Business Days 

These are estimates and not guaranteed delivery times.

💵 Shipping Rates

Shipping costs are calculated at checkout based on your location and order size.


  • Flat Rate Shipping: $24.99 on all orders under $150.00

  • Free Standard Shipping on all orders over: $150.00

  • Taxes and duties are NOT included in the cost of shipping. 

📦 Order Tracking

Once your order has shipped, you will receive a confirmation email with a tracking number.

Please allow 2–5 days for tracking information to update.

🚫 Incorrect Addresses

It is the customer’s responsibility to ensure that the shipping address is correct.

We are not responsible for orders shipped to incorrectly provided addresses. If you notice an error, please contact us immediately at:

📧 cloudsmithartstudiosupport@gmail.com

🚚 Lost, Stolen, or Delayed Packages

We are not responsible for:

  • Packages marked as delivered but not received

  • Delays caused by shipping carriers

  • Customs delays for international orders

If your package is lost in transit, please contact us and we will assist where possible.

🌐 International Shipping & Customs

International orders may be subject to customs fees, import duties, or taxes. These charges are the responsibility of the customer.

We are not responsible for delays caused by customs.

📦 Multiple Shipments

If your order contains multiple items, they may be shipped separately depending on production location and availability.

📩 Contact Us

If you have any questions about this Shipping Policy, please contact us:

Email: cloudsmithartstudiosupport@gmail.com
Business Name: Cloudsmith Art Studio LLC